AV Field Technician

Position Purpose:  Professionally serves customers by installing and servicing commercial AV systems and products.

Functional Responsibilities:

• Leading      and contributing to the installation of commercial audio visual, video conferencing      and control systems.
• Testing      and programming control systems and digital signal audio processors
• Leading      projects through final adjustment and commissioning of installed systems.
• Following      directions as well as equipment lists, floor plans, rack and console      elevations.
• Ensuring      that Standard Operating Procedures are followed during installation.

• Maintain rapport with customers by examining      complaints; identifying solutions; suggesting improved methods and      techniques; recommending system improvements.
• Documents service and installation actions by      completing forms, reports, logs, and records.
• Maintains customer confidence by keeping project      information confidential.
• Updates job knowledge by participating in      educational opportunities; reading professional publications.

Knowledge/Skills/Attributes/Behaviors Needed:

• Above      average capacity analyzing information and problem solving
• Knowledge      of commercial AudioVisual industry and products
• Proficiency      in use of desktop software
• Professional      conduct and appearance
• Excellent      oral and written communication skills
• Ability      to effectively communicate with all levels of an organization
• Maturity      to work with little or no supervision and establish priorities
• Above      average planning, organizational and time management skills
• Commitment      to safety in all work practices
• Adherence      to all company policies and rules
• Ability      to foster a team spirit and cooperative attitude towards coworkers

Physical and Mental Requirements:

• Able to lift and carry 50      lbs at various times throughout the day
• Capable of bending,      reaching and climbing a ladder
• Skillful in dealing with difficult      customer personalities and situations

Education, Licenses and Certification:

• Valid Missouri drivers      license
• Proof of automobile      insurance
• Favorable background check
• Negative drug / alcohol      test results
• Some college or technical      training
• CTS Industry Certification      preferred

Current Openings for AV Field Technician Jobs at CI Select