Director of Operations

Strategic Responsibilities:

• Identify and deliver operational efficiencies, process improvement and technologies to help profitability scale the organization for continued and sustainable growth.

Functional Responsibilities:

• Responsible for development and monitoring of budgets.
• Coach and conduct both annual and ongoing performance reviews of all direct reports.
• Create and uphold standard operating procedures, process improvements, and procedure compliance across business units.
• Oversight of IT.
• Establish and maintain turnaround standards.
• Assess company operational needs and workload.
• Provide daily coaching & motivation to direct reports in a mentor/role model capacity.
• Conduct weekly one-on-one meetings with direct reports.
• Weekly update with President.
• Responsible for ensuring quarterly EOS company updates are completed disbursed company-wide.
• Review and approve team member expense reports, operating within the approved expense plan.
• Review and approve team member PTO requests.
• Develop relevant job costing reports.
• Availability and willingness to strategize with and provide assistance to any employee of CI Select in order to meet business needs; including coaching/mentoring, attending team meetings and/or client presentations, or creating introductions within professional network.
• Participation in business strategy and annual operating plan development.
• Maintain favorable union relationships and contracts.
• Act as a liaison with sales and design directors to ensure company-wide goals are met.

• Ensuring safety compliance.
• Oversight of Field Services.
• Oversight of warehouse operations.
• Development of strategic alliances with appropriate firms.
• Maintaining strong relationships with key vendors.

Knowledge/Skills/Attribute/Behaviors Needed:

• Support the CI Select vision statement and core values, focusing on company morale at all levels.
• Commitment to safety in all work practices.
• Leadership: proven record of accomplishment in management. Has the ability to encourage people, optimize their output, and effectively manage relationships. Must lead by personal example, foster team building, manage conflict, and continuously motivate.
• Effective Communicator: exchange information and ideas, both written and verbally, in a clear and concise manner in order to explain, persuade, and influence others. Excellent listening, negotiation, and presentation skills are required.
• Visionary/Change Leader: provide vision, set direction, and inspire others in order to reach organizational goals. Facilitate organizational learning and broad knowledge-sharing, build consensus for continued learning and teamwork within.
• Project Management: understanding of execution of large, complex projects.
• Financial Management: prepare and manage budgets within area of responsibility.
• Above average planning and organization skills.
• Exceptional skill level in MS Office.
• Excellent oral and written communication skills.
• Able to work in a fast paced environment.
• Exceptional interpersonal skills
• Professional conduct and appearance.
• Ability to effectively communicate with all levels of an organization.
• Associates or Bachelor degree in field related to business, interior architecture/design, or construction management.
• 10+ years in customer service, account management or project management.
• Valid state issued driver's license with favorable driving record.
• Proof of personal automobile liability insurance.
• Ability to bend, reach and lift up to 20 lbs.

Current Openings for Director of Operations Jobs at CI Select